I tried Broardcom Update again. Broadcom’s software version Follow the methods given below to resolve the issue. Feel free to post your query here on Windows Forums, we would be happy to assist you. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. This thread is locked.

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This site in other languages x. Ensure that the computer is up to date with all pending Windows Updates and any optional updates as required.

I am presuming I have missed something simple here but I have been trying to get this to work for hours and am going round in a vicious circle of install and uninstall, what am i doing wrong? I also ran troubleshooter on the hardware in Devices And Printers and in the Hardware section of Troubleshooting all at Administrator Level. How satisfied are you with this reply?

Thanks for marking this as the answer. Why isn’t Windows finding my Bluetooth or other wireless device? It wjdcomm not work due to a previous version being installed so I uninstalled it and installed I have the same question I installed a previous version of Broadcom Bluetooth Software before installing version Make sure that the Bluetooth Support Service is running.

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Qidcomm us about your experience with our site. After upgrading to Windows 8. Sorry this didn’t help.

There should be a icon in the notification box which will have wivcomm switch to power on the dongle. As previously mentioned the laptop is a Acer E running Windows 8.

Before I did this I installed the version of the software that works on windows 7 64 bit Widcomm Bluetooth software 6.

[EEE/] Use Windows XP Bluetooth-Stack on Asus / | Nico Maas

In reply to Srimadhwa B’s post on February 14, Vacant G Replied on February 10, Feel free to post your query here on Windows Forums, we would be happy to assist you. However the software has no icon in the notification area therefore no switch therefore no blue light on the dongle indicating that it has power and has been switched from HID mode to HCI mode therefore making it a Bluetooth dongle. Srimadhwa B Replied on February 14, You can face this issue when the Bluetooth services are not running or if there is some hardware problem.

Are you able to connect other wireless devices to your computer? We will assist you ahead.

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[EEE901/1000] Use Windows XP Bluetooth-Stack on Asus 901/1000

You can follow the question or vote as helpful, but you cannot reply to this thread. Vacant G Replied on February 12, In reply to Vacant G’s post on February 12, Vacant G Created on February 9, This thread is locked.

Acer support website – http: Vacant G Replied on February 14, I appreciate the efforts which you have put to resolve the issue. Did this solve your problem? Once the updates are installed, restart the computer and check the status.

Make sure that you sign in to your computer as an administrator widxomm and then follow the steps given below to check the status of the Bluetooth Support Service.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number widcommm an official Microsoft global customer service number.