Can some one please help me solve this problem! I did everything you have proposed in the sequence you stated. Select an operating system and version to see available software for this product. Follow this checklist to stop these prints: Follow the steps in the link:.

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Solved: Activate Scan to Computer? Officejet A Plus – Page 3 – HP Support Community –

Thank you for your patience. Printing is erratic too.

Now setting up the device I am running into problems that I cannot connect via to the device. I hope you will enjoy your experience e710j the HP Support Forums! Europe, Middle East, Africa.

What I found was that in the Windows control panel under Devices and Printers, if I right mouse click on the HP printer and then look at the “Set as default printer” option, I was seeing 3 choices for my officejte.

The Wi-Fi connection is ok since the printer works fine.


Message 21 of I see by your post that you can’t scan. This page requires Javascript.

How to Enable Scan Options In HP Officejet 6500A Plus Printer

Thus, the warranty has been removed from this product. I would like to help. I have tried doing everything listed here by Bonvreno. If the issue persists, try these steps: Hi, Which operating system is installed on your computer?

HP Officejet 6500 E710n-z cannot scan error “The HP Officejet 6500 E710n-z is not found”

Modify your browser’s settings to allow Javascript to execute. Select an operating system and version to see available software for this product.

I tried to uninstall but with no success. Please keep me posted. HP Officejet En-z not found” when i try to scan. Thank you bonvreno.

No software or drivers are available for this product with the selected operating system. HP is compiling your results. I just bought a A plus. Had to manually activate? Message 23 of What did the PSDR find, any error messages? One or more of the values entered is not permitted. I see this as a serious driver issue that HP has yet to fix. Unable to determine warranty status. Open download list Just went thru your procedure, restarted my computer, scan to computer was not active?


Solved: HP Scan: HP Officejet En-z not found – HP Support Community –

What is the current Operating system you are running, Windows or Mac and which version? If the above step fails update printer driver and check if the issue persists. This site in other languages x. I have an HP Officejet En-z working on a wireless connection.