Troubleshooting specific problems If you continue to experience problems after restoring sound to the Notebook computer internal speakers, select a problem below to address specific issues. No help in about 4 hours? HP constantly strives to improve its products and regularly provides updates for software, drivers, and firmware. The recognition of new brands of discs, burn speed, and burn quality. The most important component is the chipset. In the list that displays, click the name of the app to view the software version number. After performing a Windows System Restore, return to Step 2:

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If a down arrow does not display on the volume iconthe sound device is enabled.

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Find information about your computer hardware from the product specifications for your computer model. If a Let’s identify your product to get started page displays, click Laptop or Desktop. Windows Vista monitors critical system settings and automatically creates restore points on a regular basis. If the driver is not available from HP, you can find the name and manufacturer of the chipset on the product specifications for your computer model.

If sound is not restored, go to Step 4: Double-click the sound icon in the task bar, and then select Mixer to display controls for all of the sound applications.

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Check for firmware updates from HP or the hardware manufacturer. Hello e6ssggladu, I’m sorry to hear that you are having issues with the pavi,ion, as well as the mute button on your computer. Provides a newer full version of the same software title. After performing a Windows Pavliion Restore, return to Step 2: Disabling and re-enabling the digital sound drivers for the optical drive resets the device.

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Went through all tests and diagnostics still no sound.

I was using my laptop last night watching a live stream online I went to bed, woke up and packed my stuff up to leave campus, by the time I got home, around an a610s or so, I start my laptop up and my audio is no longer working. If new updates are available, click the check box next to each update, and then click Download and install.

The Virtual Agent is currently unavailable. Install an updated audio driver If sound problems persist after restoring the original audio sound driver or installing a particular software application, install an updated audio driver. I would like to know, the full model number of your computer. Perform a Windows System Restore to continue troubleshooting.

Hi e6ssggladu, Thank you for the information, and excellent job with all the troubleshooting. To reinstall the original audio driver using HP Recovery Manager, follow the steps below.

The most important component is the chipset.

Search for your computer model plus the word specifications at audjo top of this page. Under Select a power planclick High performance or click Balanced.

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Use Device Manager to get any available updates for Windows 7 or later. This is the best way to find out if any recent updates were made.

I have an HP Pavilion Laptop and my sound isnt working now – HP Support Community –

Find the names of the various hardware components on your computer. For example, a previously unknown network card is listed in the network adapters category. Search HP or the Internet using the exact error message. See the Get updates from the maker of the software or hardware section in this document. To begin troubleshooting, disconnect all possible external sound devices, such as digital audio, external speakers, and ear and head phones. MS Fix it KB Resetting the optical drive is similar to clearing the cache on the computer by restarting it.

If the sound icon does not appear in the taskbar, the audio drivers may need to be updated. Next, see the Find driver updates on the HP website section in this document for detailed instructions. However, if the computer displays messages about connecting a USB 2.