I have dual band adapters in both Desltop and laptop. Feel free to post your query for any other assistance as well, It’s been a pleasure interacting with you and I hope you have a good day ahead. I am having the same problem on 2 HP computers – my desktop and my laptop. I also have Norton Internet Security on both. To find the exact model no. Thanks for engaging in HP support Forums! Thank You for Submitting Your Review,!

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If you have any troubles, let me know and I will do my best to help! Please submit your review for WLan Driver Atheros I also have Norton Internet Security on both. Response times may vary by region.

HP Technical Support can be reached by clicking on wirleess following link: All forum topics Previous Topic Next Topic. I’m not going to do a system restore now. Otherwise, you could also reach HP phone support to order the recovery media. The posting of advertisements, profanity, or personal attacks is prohibited. Thanks for engaging in HP support Forums! If the test fails, this clearly indicates a possible hardware failure.

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And click on the Purple Thumbs up icon at the bottom of my comment.

I hope this helps. Let me know if you need any further assistance!

Refer this link 8022.11a know how to use HP support assistant. Select type of offense: I have dual band adapters in both Desltop and laptop. If this does not help, I would suggest you could try to perform a system recovery using the partition available on your PC.

Download Atheros WLan Driver abg – MajorGeeks

Message 5 of 8. Login or create an account to post a review. Use the following steps to perform a hard reset on a computer: Also, download and install HP support assistant on your PC.

I am having the same problem on 2 HP computers – my desktop and my laptop. Enter the e-mail address of the recipient Add your own personal message: This package supports the following driver models: If you have a question, please create a new topic by clicking here.

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Do you want to use VulDB in your project?

Don’t worry as I have a few suggestions which should help you resolve this issue. The only meaningful wrieless change was the upgrade to Windows 10 on both.

The problem is NOT that my wireless adapter isn’t recognized. Both formerly “saw” the 5 ghz and the 2.

To provide you with an accurate solution, I’ll need a few more details: Thank you for visiting the HP Support Forum. I hope you have a good day ahead. I ghave been able to use BOTH 2. Message 4 of 8.