You can follow the question or vote as helpful, but you cannot reply to this thread. The issue description seems a bit unclear and I would like to have a better understanding before we start working on it. I can download the software from Authentec support Trial Version is all that’s available. Marked as answer by RolandoRamirez Tuesday, October 27, 2: My backed up Verisoft profile is thus useless, losing all my passwords. Maybe there is a conflict between something installed in the corporate build and the fingerprint software.

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This site in other languages x. Then you could compare the memory usage with the same computer right after a reboot. Recently a newer OS update to Windows 7 32bit professional made this device unusable again!

Message Edited by gelleal on You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer windoww number. Seems you have found ‘a’ solution not ‘the’ solution and this is really a poor show by HP, the so-called Nr.


AuthenTec AES fingerprint sensor

Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AESthere were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems. Monday, November 23, 2: Thanks, I contacted Authentec after my last post and they said they were aware of the memory leak. Hi Rolando I have a similar problem as you. Not an IT pro?

AES2810 Fingerprint Reader Software

I assume you tried to to upgrade to the latest fingerprint software unless you already had the latest installed? Tuesday, October 6, 2: Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Message 6 of 6.

They all have 3 or 4gb of physical ram installed. Now I’ve been looking for a proper solution.

They issued updated software to Lenovo on Feb. How satisfied are you with this reply? Suggestions for asking a question on help forums: In the meantime new hp laptops with Windows 7 and Authentec Fingerprint reader were available.

Do you have a lot of additional software installed in the corporate build? This site uses cookies for analytics, personalized content and ads. I called tech support and had a long argument with the guys about windowd.


Where can I download AuthenTec AES Driver version – HP Support Community –

While the biometric device works for sign on to Windows, The only Software for other uses from Authentec and the Trial Works great is not for sale. Why haven’t you contacted Authentec Support and asked them about updated drivers? Friday, November 27, We never had this issue with the Zes2810 or X61 series.

So what more you gonna do??? I hope I am posting my question where it belongs. It seems Authentec has released a new version of its own software TrueSuitebut they don’t provide a link for a download.

On this particular issue, you saw that Authentsc contacted Authentec – without result! Monday, November 23, Btw, I have a Toshiba Satellite A Message 2 of 6.