When searching for drivers and software, you must use the specific product number of your computer. Last weekend I Installed the RTM on my notebook hp txz and everything is working OK except for the finger print reader Authentec AES , there were some problems with the Vista drivers but the beta driver provided by Authentec solved the problems. Chrome Download the latest version. Europe, Middle East, Africa. Access control Biometrics Companies established in Computer security companies Crime prevention Data security Companies based in Florida Electronics companies of the United States Fabless semiconductor companies Identity management Computer security stubs Information technology company stubs. Message 6 of The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems.

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Monday, November 23, I hope I am posting my question where it belongs. Under System Configurationlook for a Biometric Device option; if it exists, enable it.

Select the Driver tab. The fingerprint device driver and the access manager for fingeprrint original configuration of your computer are available on the HP support web site.

DriverZone.com: The place to find device driver updates.

It is highly recommended that you print out these instructions for use as a reference during the installation process. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. Still no reply from Authentec but after a lot of web research I found I solution: Could you please tell me what must I do to fix the problem.


The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems. When You will do this click the ‘ Save ‘ button.

To ensure that no other program interferes with the installation, save all work and close all other programs. Our site is not optimized for your current browser.

At the “Select Country” screen, select the country for this installation, and then click “Next”. If you don’t contact AuthenTec, then how are they supposed to know you’re looking for a driver? Not an IT pro? fingwrprint

It’s recommended to register minimum two fingeprints. So is this the problem and what to do now? Select the operating system currently on the computer, scroll down, and then expand BIOS.

AuthenTec AESB (EntrePad) fingerprint sensor

From Autheentec, the free encyclopedia. Extract it using WinRar. Windows 7 Hardware Compatibility. HP Fingerprint Reader Software. The following information may help troubleshoot problems.


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This will allow you to check which DigitalPersona version are you using now. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.

Double click ringerprint DigitalPersona icon on the task bar and choose ‘ About ‘.

By using this site, you accept the Terms of Use and Rules of Participation. I just edited this link in old post to correct this problem. There are two folders: Use dmy dates from September Fingerprlnt stub articles. If you could see me you would see me bowing to you in complete submission right now!!

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If the BIOS available on the web site is a later version, download and install it. Contact HP for technical support or repair service.