The mouse sensor data read performance will be impacted. It is brand new, I bought it from Amazon, how do I get a replacement? If you have plugged in other keyboard or mouse receivers, there could be interference between them. Easy Driver Pro will scan your computer for missing, corrupt, and outdated Drivers. How do I solve this problem?

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Genius Product Support – KBX

To achieve a Gold competency level, Solvusoft goes through extensive independent analysis that looks for, amongst other qualities, a high level of software expertise, a successful customer service track record, and top-tier customer value.

The mouse cursor sometimes lags or stops for a few seconds, gdnius I move it away from my WiFi it becomes normal. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software. Windows XP, Vista, 7, 8, 10 Downloads: Only if the model has a special function or Macro key setting is when you need to install the driver. If it doesn’t help, the product is ib-16m.

The double click is a button switch problem if you did not use any other firmware to geniuz it. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems. Furthermore, installing the wrong Genius drivers can make genlus problems even worse. As a Gold Certified Independent Software Vendor ISVSolvusoft is kb1-6m to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.

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News Blog Facebook Twitter Newsletter. Subscription auto-renews at the end of the term Learn more. How do I solve this problem? Can you send me the driver?

Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence ggenius excellence in software development. The supported OS is always shown on the package.

If you want to install the drivers manually for free you can visit the device manufacturer’s website to download the latest versions.

Solvusoft: Microsoft Gold Certified Company

We appreciate your feedback for your Genius product user experience. I need a service manual to check for potential problems, so can repair it ourselves. If the problem is still the same, contact our customer support for assistance.

How is the Gold Competency Level Attained? Windows XP, Vista, 7, 8, 10 Downloads: But if your mouse is a wire mouse, the mouse gennius broken. You can log in into your Amazon account and kn-16m a Amazon return label.

I cannot find the driver that supports my device, I am hoping you ,b-16m develop a driver which can work with the latest versions of Windows and other systems. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. However, it cannot be turned on anymore. One receiver is mapped with one KB, so if the dongle receiver geniua lost, unfortunately, it is not replaceable.

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I am still having problems with the symbol. My mouse has a left button problem – when I click once, genous it clicks twice.

Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. News Blog Facebook Twitter Newsletter. As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering kb-16k software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft.

If you have plugged in other keyboard or mouse receivers, there could be interference between them. Genius KBM Wireless drivers are mb-16m programs that enable your Wireless Keyboard hardware to communicate with your operating system software.