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Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their connectors and making sure there are no bent pins. Turn on the computer and wait 1004r Windows to start.
The disc drive should now be recognized by Windows. The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go.
If the drive name still does not appearreplace the cable, weiter drive, or have the computer serviced. The Hardware Version must be or later.
To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD wrist strap connected to a grounded surface. Be careful not to slide skin along any interior metal edge of the computer. Power cable and data cable.
Follow these steps to close all background programs: The steps referred to in this document provide a quick way to check the current firmware revision and if a firmware update is currently available. Consult the documentation that came with the computer, or contact the computer manufacturer.
HP DVD Writer 1040r USB Device Drivers Download
To reset the drive, do the following steps:. Do the following depending on what is shown in the Device Status section:. General troubleshooting suggestions If necessary after completing the general troubleshooting steps, call the technical support agents for advanced troubleshooting assistance.
Asia Pacific and Oceania.
HP DVD Writer – Finding and Upgrading the DVD Writer Firmware Version | HP® Customer Support
Compare the firmware version listed in the Firmware section with the version you wrote down earlier. Replace the default text for the new value by typing the following and then pressing Enter:. Click the Hardware tab and the Device Manager button. See your browser’s documentation for specific instructions.
To find out, click Startright-click Computerselect Properties hhp, and read the System type. This will ensure that nothing is interfering with the installation. In the setup program, locate the USB configuration setting section. See your browser’s documentation for specific instructions. Go to Device Manager. Use these steps to troubleshoot this condition. Use the arrow keys dvx navigate to the System Configuration screen.
If you are using a notebook computer, skip to Step 5. How does HP install software and gather data? Right-click the drive name and select Enable. HP MyDrive can be accessed via one of the three methods listed below depending on the version installed:.
uusb Windows checks for problems. Reinstalling disc recording software in Windows 7 Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. This will need to be done for each item in the window. Europe, Middle East, Africa. Other messages similar to No compatible writer detectedor No compatible recorder detected may also be seen. Unplug all non-essential external plug and play devices, especially cameras.