Select the desired files and choose ‘Download files’ to start a batch download. See your browser’s documentation for specific instructions. Please verify your product is powered on and connected, then try again in a few minutes. This should connect the mouse to the receiver and work properly. The Virtual Agent is currently unavailable. If the device still does not work as expected, go to Wireless Keyboard and Mouse Troubleshooting.

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Please try again shortly. If you do not understand the item offered or do not have the technical knowledge to use or install the item; please do not purchase this item.

51187urf2 The list of all available drivers for your product is shown above. HP Pavilion dvz Notebook. Please make a different selection, or visit the product homepage. Sign up for price alert. Please enter a valid email address. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


HP PCs – Wireless Keyboard and Mouse Connection Issues | HP® Customer Support

If you are experiencing issues with Bluetooth input devices, go to Troubleshooting a Bluetooth Connection. Most wireless mice will hibernate after a short period of inactivity. This page requires Javascript. Email list of drivers. See your browser’s documentation for specific instructions.

Wireless Mouse HP Number 5187URF2 With USB Receiver Tested Working

Helpful 1 Not Helpful Flag. The max point reward for answering a question is Remove selected files Download files. If you don’t like the light, you could try a laser mouse no red LED flashing.

If you have any issues please contact them directly for repair or replacement information. How does HP install software and gather data? Best thing about this new service 5187urf22 that you are never placed on hold and get to talk to real repairmen in the US. This should be done whenever you change batteries or glitch.

Choose ‘Refresh’ to update the list. Or, view all available drivers for your product below.


It is sold exactly as pictured and does 5187krf2 include any additional parts, cables, mice, or wireless receiver. Let HP identify any out-of-date or missing drivers and software.

How can this be resolved. Write Your Own Review You’re reviewing: A USB hub might not provide enough power for your device to connect properly. Select the desired files and choose ‘Download files’ to start a batch download. The Virtual Agent is currently unavailable. We have re-packaged it for retail distribution.

Please refer to the The mouse or keyboard does not work at all at the website http: More Print this page Share this page. Please try again shortly. This item is covered by a 1 year warranty from the manufacturer. It’s worth a thousand words. Modify your browser’s settings to allow Javascript to execute.