We were unable to find any drivers for your product. Make sure the printer is turned off and disconnected from the power source. Press down on the two tabs at the ends of the duplexer to open the duplexer cover. Your printer might look different than the one pictured, but the steps are the same. Learn more about HP’s privacy policy. Carefully reinsert the tray into the printer, and then push the tray forward until the tray locks into place.

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Or, view all available drivers for your product below. Let HP identify any out-of-date or missing drivers and software. This page requires Javascript.

If your printer does not include Tray 2 as an optional accessory, skip to officejte next step. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If the carriage does not move freely, apply minimal pressure to the right side of the carriage, and then push the carriage to the left.

HP Customer Support – Software and Driver Downloads

The paper should rest against the end of the tray, and the guides rest against the edges of the paper. Trying to clear a paper jam from the front of the h can damage the print mechanism. Your printer might look different than the one pictured, but the steps are the same. Clear jammed paper from ofdicejet Tray 2 Remove any loose or jammed paper that is accessible from the Tray 2 area. How does HP install software and gather data?


Look for and remove any obstructions along the far-left side of the carriage path, such as paper or debris. HP is compiling your results.

Contact HP Support to schedule a repair or replacement. Keep the printer turned on. Is my Windows version bit or bit? The printer can only process one type of paper at a time. Please wait while we process your request. Please try again shortly.

The following steps apply to both real and false paper jams. Look for jammed paper Paper jams can occur in multiple areas of the printer. Already have an HP account?

HP Officejet Pro L7860 prints photos flipped

If you have checked and removed any jammed paper from each printer area and the error persists, continue to the next step. Officeiet your operating system and versionChange Detected operating system: Please verify your product is powered on and connected, then try again in a few minutes.

This tool applies to Microsoft Windows PC’s only. Not sure which drivers to choose? Grasp any jammed paper from the bottom of the printer with both hands, and then pull the paper slowly but firmly toward you to remove it.


Warranty removed from product: Warranty withdrawn refurbished product: Select your desired files and a list of lro will be sent by email. If you cannot find the paper jam in one area, continue to the next area until the jam is located.


HP Officejet Pro L prints photos flipped – Tech Support Forum

Turn on the printer, and then try to officejeh. Any warranty support needed would be completed by the third party that sold the product. Remove paper from the tray as carefully as possible. The printer might report a paper jam even when there is no jammed paper. Follow this checklist to stop these prints: