See your browser’s documentation for specific instructions. Asia Pacific and Oceania. This page requires Javascript. Accessory cable The accessory cable is connected between the automatic document feeder ADF in the scanner lid and the scanner base. Modify your browser’s settings to allow Javascript to execute. Leave the scanner directly connected to the computer.

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Not sure which drivers to choose?

Solution and Diagnostic Data Collection. Asia Pacific and Oceania. Check the cables Verify that the cable connections are in working order. Europe, Middle East, Africa. How does HP install software scanjer gather data? Use to organize, find, and share paper and PDF documents. Operating System – Windows 7, Windows 8, Windows 8. This page requires Javascript. Javascript is disabled in this browser.

HP Scanjet N series Flatbed Document Scanner – Included software | HP® Customer Support

Indicates the total number of scans over the life of the scanner. Try uninstalling and then reinstalling the HP scanning drivers and utilities. Asia Pacific and Oceania. For more information, see.

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HP Scanjet N Document Flatbed Scanner – Driver Downloads | HP® Customer Support

The Virtual Agent is currently unavailable. Remove all other USB devices from the computer except for the keyboard and the mouse. Follow these steps to resolve the error: The Virtual Agent is currently unavailable.

Replace the ADF access door by positioning the door over the ADF opening and pressing the door into place until both sides click.

Thank you for your patience. Use to create high-quality scans from multi-page documents and to automate scanning tasks you perform often. The Virtual Agent is currently unavailable.

If you contact HP support, you might be asked for this number. Use the HP Document Copy software to send document scans directly to a printer. This page requires Javascript.

HP Customer Support – Software and Driver Downloads

Is my Windows version bit or bit? This page requires Javascript. Clear the jammed paper from the automatic document feeder ADF output tray.

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The Maintenance tab displays important information about the scanner, including routine maintenance status. Leave the scanner directly connected to the computer. This section indicates the number scans that have occurred since the document feeder scanjwt last cleaned and lets you know when it is time for it to be cleaned.

Remove selected files Download files. Another USB cable might not be compatible with scznner scanner. The document feeder cannot pick up the paper or the paper is jammed. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.