What is the Model of the HP wireless keyboard? How satisfied are you with this response? If this does not work, I would suggest you to refer to the HP website to download and install the latest driver for the wireless keyboard and check if it resolves the issue. Please let us know if the issue still persists. By using this site, you accept the Terms of Use and Rules of Participation. On-screen keyboard work fine. Wireless connection don’t seem to be any problem as mouse is fully responsive.

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The HP cordless keyboard uses a wireless signal to communicate between the keyboard and the computer, allowing keboard to use the keyboard in a situation where cords are inconvenient or not wanted. I would suggest you to refer to the link and follow the steps from the link: Hp support thought it was a hardware problem and sent me replacement keyboard, mouse and USB dogle but these are not helpful.

You can follow the question or vote as helpful, but you cannot reply to this thread. If you cannot locate the receivercheck the original packaging. By continue using the website or clicking Close, you agree to our privacy policy and how we use cookies.


Thanks for marking this as the answer. Did this solve your problem? You may have to update them to try and fix the issue. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Driver Easy will automatically recognize your system and find the correct drivers for it.

hp wireless keyboard windows 8.1 issue

Pinaki Mohanty Replied on October 26, If the device is rechargeableconnect the charging cable to the gp, and then to a power source, such as a USB-charging port on kh-1061 computer or an external USB power adapter. I do not get any error message on screen.

If the device has a power switch, confirm the switch is set to ON. Be the first to like this article. Sorry this didn’t help. I do believe I need to have a receiver for the keyboard and unfortunately, I am unable to find one anywhere online. I do appreciate your og-1061 what could have potentially fixed the issue. Click “Next” to confirm the installation directory.

NarinderDhir Created on October 26, I tried everything and the keyboard without receiver, bought new in box separtely from the mouse and its receiver, just doesn’t want to work. Asia Pacific and Oceania.

Would appreciate any help to resolve the problem. What is the Model of the HP wireless keyboard?


HP KG Wireless Keyboard – Need Receiver! – HP Support Community –

Then plug the peripheral devices one by one to see if one of them is the culprit. The Model number of HP wireless keyboard is: If your wireless keyboard was working fine previously and this problem just came out from nowhere, you should always consider the possibility of an outdated driver.

This site in other languages x. Message 1 of 4. Europe, Middle East, Africa.

I am reluctant to try “Clean boot” method as in the article it says ‘This information is not intended to trouble shoot specific problem”. Message 4 of 4. It is suggested that you wirwless the batteries for your not working wireless keyboard even when you suspect that there is still a charge. The Virtual Agent is currently unavailable. It might also occur if some other application conflicts with the keyboard.